fa66 Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data fa66 collects from players in Bangladesh, how that data is used, how it is kept secure, and what rights you have over your own information.
This Privacy Policy applies to all users of the fa66 platform, accessible at fa66.bio and any associated mobile or web applications. It describes how fa66 collects, stores, processes, and shares personal data in connection with the provision of online casino and sports betting services to players based primarily in Bangladesh. By creating an account or using the fa66 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you must not use the fa66 platform. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
1 Information We Collect
fa66 collects personal data from players through several channels: directly when you register an account and use the platform, automatically through cookies and tracking technologies as you browse, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect are described below.
Registration & Account Data
When you register a fa66 account, we collect the personal information you provide, including your full legal name, date of birth, email address, mobile phone number, and chosen username. This data is required to open and maintain your account, verify your identity, and comply with our Know Your Customer (KYC) obligations.
Identity Verification Documents
To comply with anti-money laundering (AML) requirements and to confirm that all players are aged 18 or above, fa66 may request copies of identity documents, including your National ID card, passport, or driving licence. We may also request proof of address documents such as a recent utility bill or bank statement, and proof of ownership of the payment method you use (for example, confirmation that a bKash or Nagad account is registered in your name).
Transaction & Financial Data
fa66 records all deposit and withdrawal transactions conducted on the platform. This includes the amounts transacted in Bangladeshi Taka (BDT), the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard, or bank transfer), transaction timestamps, and transaction reference numbers. This data is used to process payments, detect fraud, and comply with financial regulations.
Gameplay & Betting Data
fa66 logs all gaming and betting activity on the platform, including the games played, wagers placed, odds accepted, amounts staked, winnings and losses, and session durations. This data is used to administer the platform, resolve disputes, detect problem gambling patterns, and improve our product offering.
Device & Technical Data
When you access fa66, we automatically collect certain technical data about the device and connection you use. This includes your IP address, browser type and version, operating system, device identifiers, screen resolution, referring URL, and pages visited within the platform. This data helps us ensure platform security, detect fraudulent access, and improve the user experience.
Communications Data
If you contact fa66's customer support team via email at [email protected] or through any on-platform chat feature, we retain records of those communications, including the content of your messages and any attachments, for quality assurance, dispute resolution, and compliance purposes.
Sensitive Data: fa66 does not intentionally collect special category data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless you voluntarily disclose such information in a support communication. If you do, we will handle it with the highest level of care and will not use it for any purpose other than resolving your query.
2 How We Use Your Data
fa66 processes personal data only for specified, explicit, and legitimate purposes. The table below summarises the main purposes for which we use your data and the legal basis for each processing activity.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Name, email, date of birth, mobile number | Contract performance |
| Identity verification (KYC / AML) | ID documents, proof of address, payment method ownership | Legal obligation |
| Processing deposits and withdrawals | Transaction data, payment method details | Contract performance |
| Fraud detection and platform security | IP address, device data, transaction patterns | Legitimate interests |
| Responsible gaming monitoring | Gameplay data, session durations, deposit history | Legitimate interests / Legal obligation |
| Customer support communications | Communications data, account data | Contract performance |
| Platform analytics and improvement | Device data, gameplay data, browsing behaviour | Legitimate interests |
| Marketing communications (where opted in) | Email, mobile number, gameplay preferences | Consent |
Marketing Communications
fa66 will only send you promotional emails, SMS notifications, or on-platform messages regarding bonuses and offers if you have opted in to receive such communications. You may withdraw your consent to marketing at any time by contacting [email protected] or by updating your account notification preferences. Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
fa66 does not use your personal data to make fully automated decisions that produce significant legal or similarly significant effects without human review. If automated processes are used to flag accounts (for example, for fraud or responsible gaming concerns), a member of the fa66 compliance team will review the flag before any action is taken.
3 Data Sharing & Disclosure
fa66 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data only in the limited circumstances described below.
Payment Processing Partners
To process deposits and withdrawals, fa66 shares necessary transaction data with our payment processing partners, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Bangladeshi banking institutions such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. These partners process data strictly for payment execution and fraud prevention purposes.
Identity Verification Providers
fa66 may use third-party identity verification service providers to assist with KYC checks. These providers receive only the minimum data necessary to perform the verification service and are contractually prohibited from using your data for any other purpose.
Game Content Providers
Games on the fa66 platform are provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive session tokens and anonymised gameplay data necessary to serve game content and confirm round outcomes. They do not receive your personally identifiable information beyond what is technically required for game session management.
Legal and Regulatory Disclosure
fa66 may disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where required by applicable law, or where we believe in good faith that such disclosure is necessary to: (a) comply with a legal obligation; (b) protect the rights, property, or safety of fa66, its players, or the public; or (c) detect, prevent, or address fraud, security, or technical issues.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of fa66's business, personal data held by fa66 may be transferred to the relevant successor entity. Players will be notified of any such transfer and any resulting change to this Privacy Policy via email or an on-platform notification.
All third parties with whom fa66 shares personal data are required to maintain appropriate technical and organisational security measures to protect that data, and are prohibited from using it for any purpose beyond the specific service they provide to fa66.
4 Cookies & Tracking Technologies
fa66 uses cookies and similar tracking technologies (such as pixel tags and local storage objects) to operate and improve the platform, remember your preferences, and understand how users interact with our services. The main categories of cookies we use are described below.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for the platform to function. Maintain your login session, enable secure account access, and prevent cross-site request forgery. | Session |
| Functional | Remember your language preference, display settings, and responsible gaming limits so you do not need to re-enter them on each visit. | Up to 12 months |
| Analytics | Collect anonymised data on how players navigate the platform — which pages are visited, how long sessions last, and where users drop off — to improve the user experience. | Up to 24 months |
| Security | Detect and prevent fraudulent activity, bot traffic, and suspicious login patterns by correlating device fingerprint data with known threat signatures. | Up to 6 months |
Managing Cookies
You can control cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log into your fa66 account and use core platform features. Disabling functional cookies may mean that certain preferences are not saved between sessions.
Blocking analytics and security cookies will not prevent you from using the platform, but may affect our ability to detect and respond to security threats in real time. We recommend keeping security cookies enabled to protect your account.
5 Data Retention
fa66 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:
- Account and registration data: Retained for the lifetime of your account and for a period of five (5) years following account closure, to comply with AML record-keeping obligations.
- Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with financial record-keeping requirements.
- Identity verification documents: Retained for five (5) years following account closure or the completion of the KYC process, whichever is later.
- Gameplay and betting logs: Retained for three (3) years from the date of the relevant gaming session, for dispute resolution and responsible gaming monitoring purposes.
- Customer support communications: Retained for two (2) years from the date of the last communication in a given support thread.
- Marketing opt-in records: Retained until you withdraw consent, plus one (1) year thereafter as a compliance record.
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identified individual.
Where a legal hold, dispute, or ongoing investigation requires data to be preserved beyond the standard retention period, fa66 will retain the relevant data until the matter is resolved, after which standard deletion procedures will apply.
6 Data Security
fa66 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect against unauthorised access, loss, alteration, or disclosure. Key security measures include:
- SSL/TLS Encryption: All data transmitted between your browser or device and the fa66 platform is encrypted using industry-standard SSL/TLS protocols. You can verify this by the padlock icon in your browser's address bar when visiting fa66.bio.
- Encrypted Data Storage: Sensitive personal data — including identity documents and payment details — is encrypted at rest using strong encryption standards. Plaintext storage of sensitive data is not permitted under our internal security policy.
- Access Controls: Access to personal data is restricted on a strict need-to-know basis. fa66 staff with access to player data are subject to confidentiality obligations and receive regular data protection training.
- Two-Factor Authentication: fa66 supports two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA in your account security settings to add an additional layer of protection to your login.
- Intrusion Detection: fa66's infrastructure is monitored continuously for suspicious activity. Automated intrusion detection systems and human security review are combined to identify and respond to threats promptly.
- Penetration Testing: fa66 conducts periodic penetration testing and security audits of its platform to identify and remediate vulnerabilities before they can be exploited.
Despite these measures, no online platform can guarantee absolute security. If you have reason to believe your fa66 account has been compromised, please contact [email protected] immediately so that we can investigate and take appropriate action, including suspending account access if necessary.
7 Your Privacy Rights
fa66 respects your rights over your own personal data. Depending on applicable law, you may be entitled to exercise the following rights at any time by submitting a request to [email protected]:
- Right of Access: You have the right to request a copy of the personal data fa66 holds about you, along with information about how it is processed. fa66 will respond to access requests within 30 days.
- Right to Rectification: If any personal data fa66 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may also update basic account details directly within your fa66 account settings.
- Right to Erasure: In certain circumstances, you may request that fa66 delete your personal data. Please note that erasure requests may not be fulfilled where retention is required by law (for example, AML record-keeping obligations) or where the data is needed to resolve an ongoing dispute.
- Right to Restrict Processing: You may ask fa66 to pause certain processing activities — for example, while you contest the accuracy of data we hold — pending the outcome of that review.
- Right to Data Portability: Where processing is based on your consent or on contract performance, you may request a copy of your data in a structured, commonly used, machine-readable format.
- Right to Withdraw Consent: Where fa66 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal will not affect processing carried out before the withdrawal.
- Right to Object: You may object to processing carried out on the basis of fa66's legitimate interests. fa66 will assess such objections and cease the relevant processing unless compelling legitimate grounds override your interests.
To exercise any of the above rights, please email [email protected] with the subject line "Privacy Rights Request" and a clear description of the right you wish to exercise. fa66 may need to verify your identity before processing your request.
Children's Privacy
fa66 does not knowingly collect personal data from individuals under the age of 18. The platform is strictly for adults. If we discover or are notified that a minor has provided personal data, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on fa66, please notify us at [email protected].
8 Contact & Data Controller
fa66 is the data controller for personal data collected and processed through the fa66 platform. If you have any questions, concerns, or requests relating to this Privacy Policy or to the way fa66 handles your personal data, please contact us using the details below.
- Email: [email protected] (please mark your email with the subject "Privacy Enquiry" for prompt routing)
- Location: Dhaka, Bangladesh (Bangladesh Standard Time, UTC+6)
- Support Hours: 24 hours a day, 7 days a week — our team responds in both English and Bengali
fa66 aims to acknowledge privacy-related enquiries within 48 hours and to provide a substantive response within 30 days. For complex requests, we may request an extension of up to an additional 30 days, in which case you will be notified of the delay and the reason for it.
Changes to This Privacy Policy
fa66 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, registered players will be notified via email or an on-platform notification prior to the changes taking effect. The "Last updated" date at the top of this page reflects the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how fa66 protects your data.
This Privacy Policy was last reviewed and updated in January 2026. Continued use of the fa66 platform following any update constitutes your acceptance of the revised Privacy Policy.
How fa66 Safeguards Your Privacy
SSL Encryption
Every connection between your device and fa66.bio is secured with SSL/TLS encryption. Your login credentials, personal data, and transaction details travel across the internet in fully encrypted form at all times.
KYC Compliance
fa66 verifies the identity of every player to confirm that they are who they say they are and that they meet the 18+ age requirement. KYC protects the entire player community from fraud and underage access.
Strict Access Controls
Only authorised fa66 personnel with a clear operational need can access player personal data. All staff with data access are bound by confidentiality obligations and receive regular data protection training.
No Data Selling
fa66 never sells, rents, or trades your personal data to third-party advertisers or data brokers. Your information is used exclusively to deliver the fa66 service and to meet our legal obligations.
Your Rights, Respected
Access, correct, or request deletion of your data at any time by emailing [email protected]. fa66 responds to all privacy rights requests within 30 days and takes every request seriously.
Transparent Cookie Use
fa66 uses only the cookies needed to operate the platform securely, remember your preferences, and improve the experience. We document every cookie category clearly and give you control over non-essential cookies through your browser settings.
Questions About Your Privacy?
Our support team is available around the clock. You can also explore our FAQ for quick answers, review our full Terms & Conditions, or head straight to the fa66 Casino.